Thursday, September 27, 2001: 10:00 A.M. Pacific daylight time (Greenwich mean time - 7 hours)
"During this session, we will discuss Remote Assistance and System Restore. We will also talk about the connection process when you use Remote Assistance. In addition, we will review the common problems that you may encounter when connecting. We will also talk about System Restore, and what it will and will not restore."