Skip navigation

JSI Tip 1801. Synchronization fails with evnets 5718 and 5712?


If you manually synchronize from your PDC and the event log on your DBC contains:

Event ID 5722:
The session setup from the computer computer name failed to authenticate. Access Denied.

Event ID 5718:
The full synchronization replication of the SAM database from the primary domain controller PDC name failed
 with the following error:
The specified user does not exist.
then your BDC's SAM is corrupted.

To fix the problem, install an alternate copy of Windows NT on your BDC.

NOTE: Only a minimal install is required, but I would upgrade it to your current service pack and retain it for the next problem.

Boot to the alternate install and open a command prompt. Switch to the <Original Install>\System32\Config folder and copy the SAM and SAM.log to a backup folder, just in case.

Delete the original SAM and SAM.log.

Restart your original instance.

Logon to the domain as Administrator, using a blank password.

Set the original instance as the default boot, using Control Panel / System / Startup...

To rebuild the SAM, use Server Manager to select the PDC and click Synchronize Entire Domain from the Computer menu. Press OK.

Hide comments

Comments

  • Allowed HTML tags: <em> <strong> <blockquote> <br> <p>

Plain text

  • No HTML tags allowed.
  • Web page addresses and e-mail addresses turn into links automatically.
  • Lines and paragraphs break automatically.
Publish