JSI Tip 1699. When adding a printer, the RPC server is unavailable?

If you receive:

Operation could not be completed. The RPC server is unavailable.

when attempting to add a printer, it could be that Spoolss.dll and/or Spoolss.exe are missing or damaged.

Re-apply your latest service pack and insure that the RPC service is set to start automatically:

1. Control Panel / Services / Remote Procedure Call (RPC) Service / Startup / Automatic.

2. Restart your computer.

NOTE: Make sure that the Spooler service is set to a Automatic and is starting.

Hide comments


  • Allowed HTML tags: <em> <strong> <blockquote> <br> <p>

Plain text

  • No HTML tags allowed.
  • Web page addresses and e-mail addresses turn into links automatically.
  • Lines and paragraphs break automatically.