If some or all of the
RAS or
RRAS counters are missing in
Performance Monitor, one or more
of the following conditions probably exist on your Windows NT computer:
1. The Rasctrs.dll is missing or corrupt.
2. The Close, Collect, Library, and/or Open values are missing at:
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\RemoteAccess\Performance
To resolve the problem, delete the Rasctrs.dll file and replace it from your latest Service pack. Then use Regedt32 to add any missing registry values at:
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\RemoteAccess\Performance
The registry entries should be:
Value name: Close Data type: REG_SZ Data: CloseRasPerformanceData Value name: Collect Data type: REG_SZ Data: CollectRasPerformanceData Value name: Library Data type: REG_SZ Data: rasctrs.dll Value name: Open Data type: REG_SZ Data: OpenRasPerformanceDataNOTE: to extract Rasctrs.dll from the RRAS installation file, type:
mpri386.exe /T:<directory path> /C
where <directory path> is the folder you want to put the files in.