Microsoft has taken the most popular Knowledge Base articles and made them available (for free) via a touch-tone fax service.
To use the service:
1. Dial 1 (800) 936-4400.
2. Select Windows NT from the menu (currently option 1).
3. Enter 1 for Catalogue Orders.
4. Enter 1 to order items from the catalog.
5. Enter the 5 or 6 digit Q number (without the Q) followed by the # key.
6. Follow the prompts to enter your fax number.
7. When you have ordered all the items you want, hang up.
8. If you experience difficulty, you can call 1 (425) 635-3199.
ARTICLE LISTING
Dial-Up Networking
ITEM ID ARTICLE TITLE PAGES
Q148154 RAS Client Cannot Browse RAS Server With IPX Only 2 Q149907 Browsing a Remote Network from a DUN Client Using Only TCP/IP 2 Q151760 Error 20091 When Client Dials RAS Server Using TCP/IP 3 Q161516 Troubleshooting Modem Problems Under Windows NT 4.0 4 Q162293 Troubleshooting RAS Client Issues in Windows NT 4.0 5 Q171015 How to Install and Configure Windows NT 4.0 Dial-Up Networking 4
Hardware
ITEM ID ARTICLE TITLE PAGES
Q126380 Troubleshooting CD-ROM Problems in Windows NT 4 Q139986 CD-ROM Drive Not Recognized After Installing Windows NT 2 Q155053 Black Screen on Boot 3 Q156344 Plug and Play Devices Not Detected or Installed 2 Q170995 How to Install Third-Party Network Adapter Drivers 2 Q122926 Troubleshooting STOP: 0x0000007B or "0x4,0,0,0" Error 6
Internet
ITEM ID ARTICLE TITLE PAGES
Q121877 Using RAS for Routing of IP Packets 23 Q152220 How to View and Remove Information from AutoDial 4 Q156569 How to Connect to Internet Service Providers from Windows NT 3 Q157807 Enabling AutoDial with Internet Explorer in Windows NT 4.0 3 Q161410 How to Set Up a Private Network Over the Internet Using PPTP 3 Q163391 Troubleshooting Problems Communicating on the Internet 8 Q169843 PPTP Connection to Multihomed Server May Not Succeed 2 Q161986 Troubleshooting Internet Service Provider Login Problems 8 Q166090 MSN Support in Windows NT 7
Miscellaneous
ITEM ID ARTICLE TITLE PAGES
Q121517 How to Recover From a Corrupt NTFS Boot Sector 7 Q124550 Err Msg: Windows NT Could Not Start...Ntoskrnl.exe 3 Q131735 How to Create Windows NT Boot Floppy Disks 2 Q135527 Err Msg: Windows NT Could Not Be Started As Configured 2 Q136547 Restoring Windows NT Dual Boot After Installing Windows 95 3 Q142065 Connecting Windows NT to Windows 95 with a Null-Modem Cable 3 Q151237 Error Message When Installing TCP/IP or Adding TCP/IP Service 3 Q166090 MSN Support in Windows NT 7
Printing
ITEM ID ARTICLE TITLE PAGES
Q135406 Steps to Manually Remove and Reinstall a Printer Driver 3 Q156082 Windows NT Printer Driver Support 4 Q160861 Printers May Produce Garbled Output After Print Job Is Deleted 2 Q163551 Troubleshooting Printing Problems in Windows NT 4.0 6
Setup
ITEM ID ARTICLE TITLE PAGES
Q100108 Overview of FAT, HPFS, and NTFS File Systems 9 Q103049 How to Manually Remove Windows NT 4 Q130087 How to Troubleshoot Windows NT Boot Floppy Disk Problems 2 Q142865 Microsoft Support Policy on Hardware Not On Windows NT HCL 4 Q151414 Windows 95 Partition Types Not Recognized by Windows NT 2 Q151581 Cannot Upgrade Windows 95 to Windows NT Workstation 4.0 3 Q154538 WinNT 4.0 Upgrade CD Will Not Upgrade WinNT 4.0 Installation 4 Q155034 Dual-Booting Between Windows NT Workstation 4.0 and Windows 95 2 Q155563 Toshiba T4900CT Laptop Computer Hangs at NTDETECT Screen 2 Q155621 Comparison of Windows 95 and Windows NT Workstation 4.0 2 Q155717 Windows NT 4.0 Installations Cannot Be Copied or Moved 2 Q156530 Setup Stops When Inspecting Computer Hardware Configuration 3 Q156903 Boot Loader Screen Keeps Repeating During Setup 2 Q160495 Err Msg: STOP: C000026C Unable to Load Device Driver... 2 Q161703 Stop: 0x0000001E Error Message During Setup 3 Q163003 Compatibility Tool for Microsoft Windows NT 4.0 Available 5 Q168931 Err Msg: Setup Was Unable to Verify Your <X>: Drive 3 Q171003 Stop 0x50 Error Message While Installing Windows NT 4.0 3 Q122926 Troubleshooting STOP: 0x0000007B or "0x4,0,0,0" Error 6 Q126690 Windows NT 4.0 Setup Troubleshooting Guide 26
Deployment and Unattended Setup
ITEM ID ARTICLE TITLE PAGES
Q153768 Changing the Default Installation Drive Using Unattended Setup 2 Q155099 Creating Network Component .inf File for Unattended Setup 4 Q155197 Unattended Setup Parameters for Unattend.txt File 36 Q155614 Unattended Installation of Microsoft Windows NT 4.0 3 Q155643 Case Studies Available Describing Windows NT 4.0 Deployments 2 Q155644 Available Resources for Windows NT 4.0 Deployment 2 Q156654 How to Disable the Installation of Exchange During Setup 3 Q156795 Using Sysdiff.exe with Unattended Setup and Windows NT 4.0 5 Q156823 How to Install an OEM Network Adapter Card in WinNT 4.0 Setup 4 Q156876 Using UDF Files with Windows NT 4.0 Unattended Setup 4 Q157361 How to Automatically Log On After an Unattended Setup 3 Q157576 Troubleshooting Problems Using Sysdiff.exe Tool 10 Q157920 How to Prevent Welcome to Windows NT Screen During Setup 5 Q158447 How to Run a Program Only Once After Unattended Setup of WinNT 5 Q158484 How to Set the Administrator Password During Unattended Setup 2 Q159624 Err Msg: Incorrect Arguments. Consult the Windows NT... 3 Q163303 Sysdiff Cannot Be Used to Apply Service Pack 3 Q163554 Determining NIC Parameters for Setup Using Unattend.txt 4 Q170271 Description of Zero Admin Kit for Windows NT Workstation 4.0 4
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