A. If you receive an access violation from IntelliPoint Productivity Tips, Tips.exe, when starting Windows NT 4.0 SP4, it is recommended that you install the latest version of IntelliPoint software, available from the Microsoft Web site at http://www.microsoft.com/products/hardware/mouse/. Version 2.2c should fix the problem.
If this does not solve the problem perform the following:
- Start the registry editor
- Move to HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run
- Look for a TIPS value, and if found, delete it