A. Win2K Service Pack 2 (SP2) includes a number of support tools updates that aren't installed when you install SP2. The updated tools reside in the \support\tools folder on the SP2 CD-ROM, or you can download them from http://www.microsoft.com/windows2000/downloads/servicepacks/sp2/supporttools.asp.
If you download the updated tools, you'll have a file sp2supporttools.exe that you should run and install (you should remove the old tools first by following the on-screen prompts). If you already have the current tools installed, a patch (which is only 700KB instead of 10MB for the full set) is available at http://www.microsoft.com/windows2000/downloads/servicepacks/sp2/supportpatch.asp.
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