A. Knowledge Base article Q244988 (http://support.microsoft.com/support/kb/articles/Q244/9/88.ASP) describes the procedure excellently. Below is a summary of what you need to do:
- If using SQL back it up
- Stop and reset the startup type for IIS services and all other nonessential services, including but not limited to third-party products, all Exchange services, and SQL services to manual (Start - Settings - Control Panel - Services - Startup)
- Reboot the server
- Before removing IIS, remove FrontPage Server Extensions if they are in use (Start - Programs - WIndows NT 4.0 Option Pack - Microsoft Internet Information Server - FrontPage Server Administrator - Uninstall)
- Remove the Windows NT Option Pack (Start - Programs - Windows NT4.0 Option Pack- Windows NT 4.0 Option Pack Setup - Select Remove All)
- Delete the IUSR_computer and IWAM_computer accounts from within Windows NT User Manager (USRMGR.EXE)
- Run the DCOMCNFG utility and set the Default Impersonation Level to Identify (run DCOMCNFG.EXE, select Properties, in Default Impersonation Level box, click Identify)
- Restart the computer.
- Run RDISK to create a new ERD
- Reinstall the latest Windows NT Service Pack.
- Restart the computer.
- Run RDISK again (to a different disk or share)
- Clear out the event logs in Windows NT using Event Viewer (Start - Programs - Administrative Tools - Event Viewer)
- Download and install the latest version of the Microsoft Data Access Components (from http://www.microsoft.com/data/download.htm)
- If SQL is installed run the SQL Setup program and choose the Update option.
- Reset the startup type of the services previously stopped to Automatic, and then start the services one program grouping at a time, to make sure that they start correctly.
- If SQL is installed run the SQL admin and restore the databases from the backup you created in step 1.
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