How can I enable support for the Windows Mobile 5.0 Messaging and Security Feature Pack on Microsoft Exchange Server?

A. With Exchange Server 2003 Service Pack 2 (SP2), Microsoft added a number of new features, including direct message push over HTTP (which differs from the previous notification functionality for new messages, which previously used a Short Message Service--SMS--notification); enhanced security options, such as forcing certain criteria for passwords and remote/local device wipe); and Global Address List (GAL) lookup. To take advantage of these capabilities the mobile devices must be running Windows Mobile 5 and have the MSFP installed. By default, when you install Exchange 2003 SP2, the new direct push features are enabled, but you can check their status by performing these steps:

  1. Start Exchange System Manager (Start, Programs, Microsoft Exchange, System Manager).
  2. Expand Global Settings.
  3. Right-click Mobile Services and select Properties.
  4. Ensure the correct options are enabled, as the figure shows. (Clicking Device Security lets you configure password options for devices.) Click OK.
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