---------------| Exchange & Outlook UPDATE |---------------
In This Issue *Commentary: Getting Exchange and Live Communications Server Together on the PBX *Exchanging Ideas: SharePoint Backup and Recovery *New and Improved: Continuous Data Protection for Microsoft Exchange
++++++++++++++++++++++++++++++++++ This email newsletter comes to you free and is supported by the following advertisers. Please take a moment to visit these advertiser's Web sites and show your support for Exchange & Outlook UPDATE.
+++++++++++++++++++++++++++++++++ Sponsor: Scalable Software
How much are you spending on IT compliance? Streamline and automate the compliance life cycle with this FREE white paper, and reduce your costs today!
++++++++++++++++++++++++++++++++ ***Commentary: Getting Exchange and Live Communications Server Together on the PBX
by Paul Robichaux, Exchange Editor, [email protected]
In my May 25 column ("Digging In to Exchange UM, Part 2," InstantDoc ID 50438), I discussed Microsoft Exchange Server 2007’s new unified messaging (UM) feature and the PBX systems it supports. Specifically, I wrote that you can’t use Exchange 2007 UM with the popular Linux-based Asterisk PBX software because Asterisk runs the Session Initiation Protocol (SIP) over UDP, whereas Exchange 2007 UM and most other commercial VoIP products use SIP over TCP. I noted that you “might be able to cobble something together” using a gateway solution but that there didn’t seem to be a supported way to make the connection.
In response to that column, a reader emailed me about a similar idea that the reader was taking in a different direction: The writer of the message was trying to get Asterisk to work with Live Communications Server 2005 and had in fact done so by using an open-source tool called SIP Express Router. SIP Express Router converts SIP packets between TCP and UDP so that Asterisk and Microsoft’s products can interoperate. If you’re not already an Asterisk or SIP guru, you might find the full configuration instructions inscrutable, but they’re worth looking at to get a feel for what you need to do to get it set up. The instructions are available on the Web at the URL below. http://www.voip-info.org/wiki/view/MS+LCS+2005+%252F+SER+%252F+Asterisk+Integration.
What is the value of integrating a PBX with Live Communications Server 2005? First, Live Communications Server 2005 is shipping now; you can deploy it without waiting for the Exchange 2007 release. Second, Live Communications Server 2005’s feature set complements Exchange nicely; Exchange provides voicemail integration and a telephone UI for Exchange calendar, contact, and email data (plus faxes and the Global Address List), and Live Communications Server provides presence, IM (including audio and video), and call control. Live Communications Server’s call control features require the software to be able to talk to the PBX so that the software can properly route incoming calls.
How do Live Communications Server 2005 and its successor, Office Communications Server 2007, work with Exchange UM? Let’s say that Alice is calling Bob and that Bob’s Active Directory account is provisioned for both a UM-enabled Exchange 2007 mailbox and Live Communications Server. When Alice dials Bob’s number, the following things can happen:
1. If Bob is talking on the phone, the PBX automatically routes Alice’s call to the Exchange UM server. The UM server records a voicemail message, which appears in Bob’s Inbox. 2. If Bob is in the office or working outside the office while connected to the office via VPN, when Alice calls his office phone, Live Communications Server sends a call notification to Microsoft Office Communicator 2005, running on his computer. This notification causes Communicator to generate a pop-up message on Bob’s computer screen using the familiar “toast” window style (like MSN Messenger and Outlook). Bob can use the toast window to take the call on his computer or transfer it elsewhere (such as to a mobile phone). If he transfers the call, Live Communications Server instructs the PBX to perform the transfer. 3. If Bob is feeling antisocial and doesn’t want to take Alice’s call, the phone will keep ringing. Depending on how the PBX is configured, the unanswered call will eventually be transferred to the Exchange UM server so that Alice can leave a voicemail message.
One benefit of using Asterisk to enable these scenarios is that it’s inexpensive compared with traditional PBX systems. Even if you buy a preloaded server running Asterisk (and there are many companies that provide such complete, turnkey products), the cost is significantly less than buying a new IP PBX, which in turn results in a lower cost barrier to small-to-midsized businesses that want to deploy UM, enhanced presence, and telephony integration.
Of course, the proof of whether Asterisk is a workable alternative will come when we see it working with Exchange 2007, which is something I plan on experimenting with (and writing about) later in the summer. Stay tuned!
+++++++++++++++++++++++++++++++++ Sponsor: Hewlett-Packard
Protect mission-critical business information stored on your high-availability Exchange systems when you implement backup and restore strategies. You'll also learn the proven best configuration and deployment considerations.
Focus: SharePoint Backup and Recovery
Need a SharePoint backup and recovery solution? We do the legwork for you on Symantec Backup Exec 10d, CommVault's Galaxy Backup & Recovery, AvePoint's DocAve 3.1 with SPDR 1.0, and Webfox's Backup Elite SC V 3.0.
------ Have a question? Got answers? Join your peers in the Exchange discussion forums:
How to Purge Multiple Mailboxes on Exchange 2000
Redirect alias to external E-mail
Block Blank Subject Lines in E-mail
~~~~ Hot Spot: ~~~~
How will compliance regulations affect your IT infrastructure? Help design your retention and retrieval, privacy and security policies to make sure that your organization is compliant.
***New and Improved
by Blake Eno, pro[email protected]
Continuous Data Protection for Microsoft Exchange
Lucid8 announced updates to its continuous data protection and disaster recovery product for Microsoft Exchange, DigiVault 1.4. New features include advanced clustering support; additional redundancy for repository storage service to avoid failures such as running out of disk space; user-supplied encryption keys for increased security; multi-threading for simultaneous, faster backups; enhanced management capabilities; and new licensing support. For more information, contact Lucid8 at 425-456-8473 or [email protected]
------ Tell Us About a Hot Product and Get a Best Buy Gift Card!
Have you used a product that changed your IT experience by saving you time or easing your daily burden? Tell us about the product, and we'll send you a Best Buy Gift Card if we write about the product in a future Windows IT Pro What's Hot column. Send your product suggestions with information about how the product has helped you to [email protected]
++++++++++++++++++++++++++++++++++++++++++ ***Events and Resources: These Windows-related events, papers, and resources will help you keep your knowledge and skills up to date and help you deploy, secure, and maintain the latest Exchange- and Windows-related technologies. For additional resources, visit
Learn how to gather evidence of compliance across multiple systems and link the data to regulatory and framework control objectives. View this on-demand Web seminar today!
Take an up-to-date look at secure, remote access to corporate applications and stay ahead of the curve when making decisions about near- and long-term IT infrastructure. On-demand Web seminar.
Find out what policies help or hurt in protecting your company's assets and data. View this on-demand seminar today! http://www.windowsitpro.com/go/seminars/compliance/?partnerref=0705emailannc
Gain control of your messaging data--and make your job easier--with these step-by-step instructions for complying with the law and ensuring your systems are working properly.
Are you protected company-wide against spyware, keyloggers, adware, and backdoor Trojans? Test the state of the art scanning engine that uses threat signatures from multiple sources to track down the culprits that antivirus solutions alone can't protect you against. Download your free 30 day trial of CounterSpy Enterprise today!
Whitepaper: Achieve compliance in today's complex regulatory environment while managing threats to the inward- and outward-bound communications vital to your business. Adopt a best-practices approach, such as the one outlined in the international information security standard ISO/IEC 17799:2005. Download the white paper today and secure the confidentiality, availability and integrity of your corporate information!
Discounted Offer for the Windows IT Pro Master CD
Save 50% off the Windows IT Pro Master CD! Order now and get portable, high-speed access to the entire Windows IT Pro article database on CD--a searchable library that includes every issue ever published. The newest issue also includes BONUS Windows IT Tips. Order now and save 50%:
Save $80 off the Exchange & Outlook Administrator Newsletter
Get endless solutions to help you migrate, optimize, administer, back up, recover, and secure your messaging environment. Subscribe to the Exchange & Outlook Administrator newsletter today and save $80:
~~~~ Contact Us ~~~~
About the newsletter -- [email protected] About technical questions -- http://www.windowsitpro.com/forums About product news -- [email protected] About your subscription -- [email protected] About sponsoring UPDATE -- [email protected]
This email newsletter is brought to you by Exchange & Outlook Administrator, the leading publication for IT professionals managing, securing, optimizing, and migrating Exchange and Outlook. Subscribe today!
Manage Your Account
You are subscribed as %%$email%%
You are receiving this email message because you subscribed to this newsletter on our Web site. To unsubscribe, click the unsubscribe link:
Windows IT Pro a division of Penton Media Inc. 221 East 29th Street, Loveland, CO 80538, Attention: Customer Service Department
Copyright 2006, Penton Media, Inc. All Rights Reserved.