Exchange & Outlook UPDATE, Exchange Edition, April 18, 2003

SUBJECT LINE: Exchange & Outlook UPDATE, Exchange Edition, April 18, 2003

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Exchange and Outlook UPDATE, Exchange Edition--brought to you by Exchange & Outlook Administrator, a print newsletter from Windows & .NET Magazine that contains practical advice, how-to articles, tips, and techniques to help you do your job today. http://www.exchangeadmin.com

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April 18, 2003 -- In this issue:

1. COMMENTARY

- Beat the Dial-Up Blues

2. ANNOUNCEMENTS

- Microsoft TechEd 2003, June 1-6, 2003, Dallas, TX

- Sample Our Security Administrator Newsletter!

3. RESOURCES

- How to Publish Outlook Web Access Behind Internet Security and Acceleration Server

- Featured Thread: Deleting Individual Messages from the IS

4. NEW AND IMPROVED

- Search Email and News Archives

- Submit Top Product Ideas

5. CONTACT US

See this section for a list of ways to contact us.

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1.

COMMENTARY

(contributed by Paul Robichaux, News Editor, [email protected])

* BEAT THE DIAL-UP BLUES

I vividly remember a late 1970s editorial in which Wayne Green wondered why telephone engineers could provide only 1200 baud data communications on the available 4800 baud lines. Times have changed, but getting the most out of the phone lines is still a challenge. On a recent trip to the Gulf Coast, my family and I stayed in a rented condo that was nicely equipped with all the modern conveniences--except high-speed Internet access. The condo's slow dial-up connection didn't keep me from getting my email in a timely manner, though, thanks to Office Outlook 2003 beta 2, Exchange 2000 Server, and a few other products and services.

Some time ago, I installed a Microsoft Internet Security and Acceleration (ISA) Server 2000 system on my network. One of my reasons for doing so was that I wanted to use ISA Server 2000's remote procedure call (RPC) publishing features to enable secure Exchange access without using a VPN. Using a VPN over dial-up connections adds a noticeable amount of latency. Exchange Server 2003 supports Messaging API (MAPI) RPC-over-HTTP, but the Exchange 2003 beta license agreement prohibits me from using Exchange 2003 on a production server, so I couldn't deploy that technology. ISA Server 2000 also offers a nifty feature that Exchange 2003 doesn't: ISA Server 2000 inspects the contents of RPC packets and drops any malformed packets--a valuable addition to your network security measures. (For more information about using ISA Server 2000 in this way, see "Use ISA Server to Secure Exchange," November 8, 2002, http://www.winnetmag.com, InstantDoc 27260.) ISA Server 2000 was about to come in handy.

The real gem in my plan was Outlook 2003's cached mode, which insulates users from the vagaries of network connections. Cached mode can operate in three ways: online fast, online slow, and offline. In online fast mode, Outlook assumes it's working on a LAN-speed network and fetches full messages as they arrive. In online slow mode, Outlook fetches only message headers. When you mark a message for retrieval, Outlook fetches the entire message. This option gives you control over when Outlook pulls large messages from the Exchange server.

To access my email painlessly over the dial-up connection, my first job was to find a reliable national ISP. Before I left on vacation, I settled on EarthLink--it had an attractive rebate offer--but any dial-up provider would have worked. I was sure to look up in advance the local access numbers for the condo location.

After arriving at the condo, I started a routine in which I'd establish a dial-up Internet connection, launch Outlook 2003, securely connect to my Exchange server (courtesy of ISA Server 2000), then go for a walk on the beach with my kids. By the time I returned, I'd have an inbox full of email (and relatively little spam; Outlook 2003's junk-mail filter capably handled most of those messages). Cached mode worked as advertised even though I was running the client against Exchange 2000 Server rather than Exchange 2003. After a quick perusal, I selected the long messages that I needed to read immediately (versus those that could wait for a faster connection) and pressed Ctrl+Alt+M to mark those messages for downloading. Then, I hit the shower and got some serious singing done while Outlook slaved away over the snail-like 26.4Kbps connection.

If you're worried about being stuck with a dial-up connection while you're on the road, try the combination of ISA Server 2000, Exchange 2000, and Outlook 2003. I think you'll be pleasantly surprised by the results.

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2.

ANNOUNCEMENTS

(brought to you by Windows & .NET Magazine and its partners)

* MICROSOFT TECHED 2003, JUNE 1-6, 2003, DALLAS, TX

Realize your potential at TechEd 2003, Microsoft's premier technical conference. Includes the latest in-depth sessions on the entire .NET developer-language family. Register by April 25 and save $400!

http://go.microsoft.com/fwlink/?linkid=14025

* SAMPLE OUR SECURITY ADMINISTRATOR NEWSLETTER!

If you spend the better part of your day dealing with security concerns such as controlling user access, viruses, and tightening your network's permeability, then you can benefit from the type of information we publish each month in Security Administrator. Every issue shows you how to protect your enterprise with informative, in-depth articles, timely tips, and practical advice. Sample our most recent issue today!

http://www.secadministrator.com/rd.cfm?code=fsei253xup

3.

RESOURCES

* HOW TO PUBLISH OUTLOOK WEB ACCESS BEHIND INTERNET SECURITY AND ACCELERATION SERVER

Each week, Microsoft posts several Exchange Server how-to articles to its Knowledge Base. This week, learn how to configure Microsoft Internet Security and Acceleration (ISA) Server 2000 to enable Web access to Exchange mailboxes through Outlook Web Access (OWA).

http://support.microsoft.com/?kbid=290113

* FEATURED THREAD: DELETING INDIVIDUAL MESSAGES FROM THE IS

DaveF is looking for a way to delete individual messages from the Exchange Server 5.5 Information Store (IS). To offer your advice or join the discussion, go to the following URL:

http://www.winnetmag.com/forums/rd.cfm?cid=40&tid=57582

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NEW AND IMPROVED

(contributed by Carolyn Mader, [email protected])

* SEARCH EMAIL AND NEWS ARCHIVES

GEO released MailNavigator 1.5, software that combines an email and news client with an email search system. You can use the software to search Outlook, Outlook Express, Microsoft News, Microsoft Mail, and Eudora archives. The search filter system lets you use standard operators (i.e., or, and, not, near) to search message content and selected message-header fields. A single-user license costs $29. Contact GEO at [email protected]

http://www.mailnavigator.com

* SUBMIT TOP PRODUCT IDEAS

Have you used a product that changed your IT experience by saving you time or easing your daily burden? Do you know of a terrific product that others should know about? Tell us! We want to write about the product in a future Windows & .NET Magazine What's Hot column. Send your product suggestions to [email protected]

5.

CONTACT US

Here's how to reach us with your comments and questions:

* ABOUT THE COMMENTARY -- [email protected]

* ABOUT THE NEWSLETTER IN GENERAL -- [email protected] (please mention the newsletter name in the subject line)

* TECHNICAL QUESTIONS -- http://www.winnetmag.com/forums

* PRODUCT NEWS -- [email protected]

* QUESTIONS ABOUT YOUR EXCHANGE & OUTLOOK UPDATE SUBSCRIPTION? Customer Support -- [email protected]

* WANT TO SPONSOR EXCHANGE & OUTLOOK UPDATE? -- [email protected]

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This email newsletter is brought to you by Exchange & Outlook Administrator, the print newsletter with practical advice, tips, and techniques covering migration, backup and restoration, security, and much more. Subscribe today! http://www.exchangeadmin.com/sub.cfm?code=neei23xxup

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Thank you for reading Exchange and Outlook UPDATE, Exchange Edition. __________________________________________________________ Copyright 2003, Penton Media, Inc.

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