CyberSource and Concord EFS announced an agreement in which Concord will sell the CyberSource Small Business (CSB) solution to its small and medium-sized customers. The CSB solution combined with Concord's payment-processing infrastructure will offer clients a scalable, secure online-payment gateway as well as fraud-screening functionality similar to systems that many national retailers use. The CSB fraud-detection functionality includes screens for address and phone validation, screening for obscenities and nonsensical names, and crosschecking against merchant-specific negative files consisting of known bad addresses and credit card numbers. CyberSource also announced the release of its International Services Suite to help companies fill online overseas orders.
"Fraud attempts are 40 percent higher for international orders than U.S.-based Internet orders," said Jeff King, director of product management at CyberSource. "Because the risk of fraud is so high, merchants often choose to restrict international sales or manually review international orders. Our new International Services Suite provides the essential services merchants need to automatically transact and validate orders originating from international locations and also helps merchants comply with export regulations. And, because the suite can be used by itself, or easily integrated with our CyberSource Risk Manager decisioning system, merchants can add international order capability quickly and easily."
"We chose the CyberSource Small Business solution after thorough analysis because it is the only offering to combine a proven, ultra-secure online payment gateway service with critical fraud-detection functionality at a very competitive price," said Edward A. Labry III, Concord president.