Business Applications - 23 Aug 2005

Taking Care of Business

Although business applications aren't IT applications, IT pros are primarily responsible for optimizing and maintaining business applications and training and supporting the applications' users. In a real sense, making certain that accurate, usable business data arrives in decision makers' hands reliably, securely, and in good time is one of IT's most important contributions to a company's success.


CRM Software
1st— Salesforce
2nd—Epicor Software Clientele Self-Service Portal
3rd—BMC Software Remedy Service Level Agreements

Document Management/Imaging Software
1st—HP Output Server
2nd—EMC Documentum ApplicationXtender
3rd—Performance Solutions Technology ManagePro

ERP Software
1st—Epicor Software Epicor Enterprise
2nd—AXS-One Financial Management
3rd—IDS Scheer ARIS Toolset

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