Windows Client UPDATE, October 16, 2003

==== This Issue Sponsored By ====

Exchange & Outlook Administrator http://www.exchangeadmin.com/rd.cfm?code=fsei233xup

====================

1. Commentary: Windows Disk-Management Tools and the Google Toolbar 2. News & Views
- Windows XP SP2 to Be "Springboard" to Longhorn

3. Announcements
- Attend and Win a Free Vacation
- Microsoft IT Forum 2003, November 11-14, Copenhagen, Denmark
- COMDEX Las Vegas 2003

4. Resources
- Tip: Solving Access Problems When Applying XP SP1
- Featured Thread: Sharing a RAS Connection

5. Events
- "Plan, Migrate, Manage: Shifting Seamlessly from NT4 to Windows 2003"

6. New and Improved
- Save and Retrieve Multiple User Settings in Shared PCs
- Tell Us About a Hot Product and Get a T-Shirt!

7. Contact Us
- See this section for a list of ways to contact us.

==== Sponsor: Exchange & Outlook Administrator ==== Get a Sample Issue of Exchange & Outlook Administrator Exchange & Outlook Administrator, the monthly print newsletter from Windows & .NET Magazine, gives you the in-depth articles you need to secure, maintain, and troubleshoot your messaging environment. Try an issue of Exchange & Outlook Administrator, and discover for yourself what our expert authors know that you don't. Click here! http://www.exchangeadmin.com/rd.cfm?code=fsei233xup

====================

==== 1. Commentary: Windows Disk-Management Tools and the Google Toolbar ====
by David Chernicoff, [email protected]

I often hear complaints about the built-in utilities that the various versions of Windows contain. The complaints are mostly about disk-management tools such as the disk defragmenter and various disk cleanup utilities. The Windows defragmenter is notorious for not dealing well with disks that are heavily fragmented and have little available space. Microsoft acknowledges this limitation, and if you're willing to run the defragmenter frequently, the problem rarely manifests. The fact that you can run the defragmenter only manually gives third-party vendors the opportunity to produce applications that perform the same basic disk maintenance as the built-in utility but automate and improve upon what the utility can do.

I usually tell users to make use of Windows XP's disk cleanup utility in addition to the defragmenter. Many applications leave all sorts of detritus behind them, and staying on top of cleaning these remnants can help optimize your computer's performance. However, many readers have told me that the XP disk cleanup tool (available from Start, Programs, Accessories, System Tools, Disk Cleanup) will often hang for no apparent reason. The usual suspects--an overcrowded and overly fragmented disk--aren't present according to these readers, so the question they usually ask me is, "What's causing these application lockups?"

This problem is actually a simple one to solve. The presence of corrupted temporary files will cause the Disk Cleanup application to hang. So, when readers ask me what to do, I tell them to delete the files in their Temp directory, then rerun the cleanup application. After talking with a few folks who told me that even after they deleted all of their temporary files the cleanup application would still hang, I realized that we were talking about two different operations.

In these Internet-happy days, when I tell someone to delete his or her temporary files, many users delete their temporary Internet files. Now, doing so isn't a bad thing, but it has nothing to do with the temporary files I'm referring to. Open up a command prompt window, type Set, and hit Enter. The resulting display of information lists the current environment variables that are set in the OS. Two of these variables are TEMP and TMP. In most cases, these variables both point to the same directory (in XP and Windows 2000, the variables point to the Temp folder under the users Local Settings folder). This Temp folder is the one from which you need to delete the contents (don't just delete the folder). You might find that some of the files are locked when you try to delete everything, but delete as many of the files as you can. Rerun the disk cleanup tool, and the hanging problem should disappear.

I also receive a lot of requests for recommendations for pop-up blocking software. Lately, I've been using the Google Toolbar (available at http://www.toolbar.google.com ) to perform this task. The more paranoid among you might be uncomfortable with the fact that to get full functionality from the toolbar you must let the tool report your search habits back to Google, but I spend so much time using the Google search engine that I don't begrudge Google the anonymous user information. The Google Toolbar is simple to use and provides real benefit to users.

==== 2. News & Views ====
by Paul Thurrott, [email protected]

Windows XP SP2 to Be "Springboard" to Longhorn

If you're wondering why Microsoft is taking so long to release Windows XP Service Pack 2 (SP2), wonder no more: The company is working to backport various Longhorn security technologies into SP2, providing a middle ground between the default security found in XP and that which will be available in its next major desktop OS. Code-named Springboard, the new security features include an updated version of the Internet Connection Firewall (ICF), which adds outbound scanning capabilities and other features previously found only in Microsoft's enterprise server product, Internet Security and Acceleration (ISA) Server 2000.

Microsoft's SP2 schedule came under fire late this summer when the company quietly revealed that the release would not ship until the first half of 2004. Previously, the company had told me that SP2 would be released by late 2003. The previous service pack, SP1, was initially released less than a year after XP, a schedule that most customers were comfortable with. But delaying SP2 until the first half of 2004 would create an 18-month gap between the service packs, an interminable amount of time, given the vast number of security patches and other bug fixes Microsoft has released in the interim. Many of Microsoft's customers continue to avoid installing hotfixes and other updates and instead wait for service packs, which collect these updates into one installable unit.

The inclusion of the Springboard security technologies, however, requires more testing time. Sources close to the software giant tell me that beta testers should soon get their hands on an XP SP2 beta version that includes the new security technologies. Previous betas didn't include any of this code. In addition to the new firewall, which will be operational by default, other Springboard security technologies include a new version of Windows Update and new memory management code for defeating common buffer-overrun attacks. The Springboard technologies will also be made available to Windows Server 2003 customers in the first service pack for that OS, Microsoft says.

==== 3. Announcements ====
(from Windows & .NET Magazine and its partners)

Attend and Win a Free Vacation

Windows & .NET Magazine Connections will co-locate with brand-new Exchange Connections. Learn the latest tips and tricks from gurus like Mark Minasi, Mark Russinovich, Tony Redmond, and Sue Mosher. Register now and get both conferences for the price of one, plus a chance to win a free vacation. Go online or call 203-268-3204 or 800-505-1201 for details. http://www.winconnections.com

Microsoft IT Forum 2003, November 11-14, Copenhagen, Denmark

Explore best practices for managing your systems and strengthening your security, gain effective guidance for planning and implementing rollouts of a host of Microsoft products and technologies, including Exchange Server 2003, Windows Server 2003, and others in the Windows Server System. Save 300 EUROS, register today. http://www.microsoft.com/europe/msitforum/

COMDEX Las Vegas 2003

At COMDEX, you'll have the opportunity to learn the ins and outs of the most prominent platform of the enterprise, data center, and desktop. Key elements include in-depth sessions on Windows Server 2003, Exchange Server 2003, reducing spam with Exchange Server 2003 and Outlook 2003. Come to Las Vegas this November 16-20 and take charge. http://ad.doubleclick.net/clk;6362179;8488940;a?http://www.comdex.com/lasvegas2003/exhib/themes/index.php?s=windows

==== 4. Resources ====

Tip: Solving Access Problems When Applying XP SP1
(contributed by David Chernicoff, [email protected])

When I apply the Windows XP Service Pack 1 (SP1) to a computer I've been using for application testing, I occasionally get an "access denied" error message. This message appears when the administrative account I use has lost full control over a specific registry key. To correct the problem, take the following steps:
1. Launch the registry editor.
2. Open HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\WindowsUpdate\Auto Update.
3. Right-click the Auto Update subkey.
4. Click Permissions.
5. Give Full Control permission to the Administrators group.
6. Exit the registry editor and reapply the service pack.

Featured Thread: Sharing a RAS Connection

Forum member Yuheng uses a modem and phone line to connect his Windows 98 PC to a Windows 2000 RAS server. He wants to share the connection to the RAS server with another PC on a LAN but doesn't know whether doing so is possible. If you can help, join the discussion at the following URL: http://www.winnetmag.com/forums/rd.cfm?cid=37&tid=64298

==== 5. Events ====
(brought to you by Windows & .NET Magazine)

"Plan, Migrate, Manage: Shifting Seamlessly from NT4 to Windows 2003"

Your Active Directory environment can make or break your entire Windows NT 4.0 to Windows Server 2003 migration project. This free Web seminar features best practices for migration planning and administration, tips and tricks for ensuring Exchange Server and Active Directory health, and guidance for managing your directory for maximum availability and performance during migration and beyond. Register now! http://www.winnetmag.com/seminars/migration/index.cfm?pc=adeh

==== 6. New and Improved ====
by Dianne Russell, [email protected]

Save and Retrieve Multiple User Settings in Shared PCs

FSLogic announced FSLogic Protect, software that lets users in open-access and public-use environments save and retrieve customized Windows system settings and user configurations without rebooting. The software lets multiple users of the same PC save their individual user configuration. At subsequent logons, the software restores the appropriate user configuration. Users can modify their desktop preferences, and at the end of the user session the software refreshes the settings to the administrator-defined default settings without requiring a reboot. Users can save, change, and delete files; files that belong to the original default configuration are instantly restored at the end of the user session. FSLogic Protect supports Windows XP/2000. A free 30-day evaluation copy of FSLogic Protect is available from the FSLogic Web site. Contact the vendor for pricing at 801-812-0545. http://www.fslogic.com

Tell Us About a Hot Product and Get a T-Shirt!

Have you used a product that changed your IT experience by saving you time or easing your daily burden? Tell us about the product, and we'll send you a Windows & .NET Magazine T-shirt if we write about the product in a future Windows & .NET Magazine What's Hot column. Send your product suggestions with information about how the product has helped you to [email protected]

==== Sponsored Links ====

CrossTec Free Download - NEW NetOp 7.6 - faster, more secure, remote support
http://ad.doubleclick.net/clk;5930423;8214395;j?
http://www.crossteccorp.com/tryit/w2k.html

MailFrontier Eliminate spam once and for all. MailFrontier Anti-Spam Gateway.
http://ad.doubleclick.net/clk;6080289;8214395;q?
http://altfarm.mediaplex.com/ad/ck/2848-15512-3892-1

====================

==== 7. Contact Us ====

About the newsletter -- [email protected] About technical questions -- http://www.winnetmag.com/forums About product news -- [email protected] About your subscription -- [email protected] About sponsoring UPDATE -- [email protected]

==== This Issue Sponsored By ====

Exchange & Outlook Administrator http://www.exchangeadmin.com/rd.cfm?code=fsei233xup

====================

1. Commentary: Windows Disk-Management Tools and the Google Toolbar

2. News & Views
- Windows XP SP2 to Be "Springboard" to Longhorn

3. Announcements
- Attend and Win a Free Vacation
- Microsoft IT Forum 2003, November 11-14, Copenhagen, Denmark
- COMDEX Las Vegas 2003

4. Resources
- Tip: Solving Access Problems When Applying XP SP1
- Featured Thread: Sharing a RAS Connection

5. Events
- "Plan, Migrate, Manage: Shifting Seamlessly from NT4 to Windows 2003"

6. New and Improved
- Save and Retrieve Multiple User Settings in Shared PCs
- Tell Us About a Hot Product and Get a T-Shirt!

7. Contact Us
- See this section for a list of ways to contact us.

==== Sponsor: Exchange & Outlook Administrator ====

Get a Sample Issue of Exchange & Outlook Administrator Exchange & Outlook Administrator, the monthly print newsletter from Windows & .NET Magazine, gives you the in-depth articles you need to secure, maintain, and troubleshoot your messaging environment. Try an issue of Exchange & Outlook Administrator, and discover for yourself what our expert authors know that you don't. Click here! http://www.exchangeadmin.com/rd.cfm?code=fsei233xup

====================

==== 1. Commentary: Windows Disk-Management Tools and the Google Toolbar ====
by David Chernicoff, [email protected]

I often hear complaints about the built-in utilities that the various versions of Windows contain. The complaints are mostly about disk-management tools such as the disk defragmenter and various disk cleanup utilities. The Windows defragmenter is notorious for not dealing well with disks that are heavily fragmented and have little available space. Microsoft acknowledges this limitation, and if you're willing to run the defragmenter frequently, the problem rarely manifests. The fact that you can run the defragmenter only manually gives third-party vendors the opportunity to produce applications that perform the same basic disk maintenance as the built-in utility but automate and improve upon what the utility can do.

I usually tell users to make use of Windows XP's disk cleanup utility in addition to the defragmenter. Many applications leave all sorts of detritus behind them, and staying on top of cleaning these remnants can help optimize your computer's performance. However, many readers have told me that the XP disk cleanup tool (available from Start, Programs, Accessories, System Tools, Disk Cleanup) will often hang for no apparent reason. The usual suspects--an overcrowded and overly fragmented disk--aren't present according to these readers, so the question they usually ask me is, "What's causing these application lockups?"

This problem is actually a simple one to solve. The presence of corrupted temporary files will cause the Disk Cleanup application to hang. So, when readers ask me what to do, I tell them to delete the files in their Temp directory, then rerun the cleanup application. After talking with a few folks who told me that even after they deleted all of their temporary files the cleanup application would still hang, I realized that we were talking about two different operations.

In these Internet-happy days, when I tell someone to delete his or her temporary files, many users delete their temporary Internet files. Now, doing so isn't a bad thing, but it has nothing to do with the temporary files I'm referring to. Open up a command prompt window, type Set, and hit Enter. The resulting display of information lists the current environment variables that are set in the OS. Two of these variables are TEMP and TMP. In most cases, these variables both point to the same directory (in XP and Windows 2000, the variables point to the Temp folder under the users Local Settings folder). This Temp folder is the one from which you need to delete the contents (don't just delete the folder). You might find that some of the files are locked when you try to delete everything, but delete as many of the files as you can. Rerun the disk cleanup tool, and the hanging problem should disappear.

I also receive a lot of requests for recommendations for pop-up blocking software. Lately, I've been using the Google Toolbar (available at http://www.toolbar.google.com ) to perform this task. The more paranoid among you might be uncomfortable with the fact that to get full functionality from the toolbar you must let the tool report your search habits back to Google, but I spend so much time using the Google search engine that I don't begrudge Google the anonymous user information. The Google Toolbar is simple to use and provides real benefit to users.

==== 2. News & Views ====
by Paul Thurrott, [email protected]

Windows XP SP2 to Be "Springboard" to Longhorn

If you're wondering why Microsoft is taking so long to release Windows XP Service Pack 2 (SP2), wonder no more: The company is working to backport various Longhorn security technologies into SP2, providing a middle ground between the default security found in XP and that which will be available in its next major desktop OS. Code-named Springboard, the new security features include an updated version of the Internet Connection Firewall (ICF), which adds outbound scanning capabilities and other features previously found only in Microsoft's enterprise server product, Internet Security and Acceleration (ISA) Server 2000.

Microsoft's SP2 schedule came under fire late this summer when the company quietly revealed that the release would not ship until the first half of 2004. Previously, the company had told me that SP2 would be released by late 2003. The previous service pack, SP1, was initially released less than a year after XP, a schedule that most customers were comfortable with. But delaying SP2 until the first half of 2004 would create an 18-month gap between the service packs, an interminable amount of time, given the vast number of security patches and other bug fixes Microsoft has released in the interim. Many of Microsoft's customers continue to avoid installing hotfixes and other updates and instead wait for service packs, which collect these updates into one installable unit.

The inclusion of the Springboard security technologies, however, requires more testing time. Sources close to the software giant tell me that beta testers should soon get their hands on an XP SP2 beta version that includes the new security technologies. Previous betas didn't include any of this code. In addition to the new firewall, which will be operational by default, other Springboard security technologies include a new version of Windows Update and new memory management code for defeating common buffer-overrun attacks. The Springboard technologies will also be made available to Windows Server 2003 customers in the first service pack for that OS, Microsoft says.

==== 3. Announcements ====
(from Windows & .NET Magazine and its partners)

Attend and Win a Free Vacation

Windows & .NET Magazine Connections will co-locate with brand-new Exchange Connections. Learn the latest tips and tricks from gurus like Mark Minasi, Mark Russinovich, Tony Redmond, and Sue Mosher. Register now and get both conferences for the price of one, plus a chance to win a free vacation. Go online or call 203-268-3204 or 800-505-1201 for details. http://www.winconnections.com

Microsoft IT Forum 2003, November 11-14, Copenhagen, Denmark

Explore best practices for managing your systems and strengthening your security, gain effective guidance for planning and implementing rollouts of a host of Microsoft products and technologies, including Exchange Server 2003, Windows Server 2003, and others in the Windows Server System. Save 300 EUROS, register today. http://www.microsoft.com/europe/msitforum/

COMDEX Las Vegas 2003

At COMDEX, you'll have the opportunity to learn the ins and outs of the most prominent platform of the enterprise, data center, and desktop. Key elements include in-depth sessions on Windows Server 2003, Exchange Server 2003, reducing spam with Exchange Server 2003 and Outlook 2003. Come to Las Vegas this November 16-20 and take charge. http://ad.doubleclick.net/clk;6362179;8488940;a?http://www.comdex.com/lasvegas2003/exhib/themes/index.php?s=windows

==== 4. Resources ====

Tip: Solving Access Problems When Applying XP SP1
(contributed by David Chernicoff, [email protected])

When I apply the Windows XP Service Pack 1 (SP1) to a computer I've been using for application testing, I occasionally get an "access denied" error message. This message appears when the administrative account I use has lost full control over a specific registry key. To correct the problem, take the following steps:
1. Launch the registry editor.
2. Open HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\WindowsUpdate\Auto Update.
3. Right-click the Auto Update subkey.
4. Click Permissions.
5. Give Full Control permission to the Administrators group.
6. Exit the registry editor and reapply the service pack.

Featured Thread: Sharing a RAS Connection

Forum member Yuheng uses a modem and phone line to connect his Windows 98 PC to a Windows 2000 RAS server. He wants to share the connection to the RAS server with another PC on a LAN but doesn't know whether doing so is possible. If you can help, join the discussion at the following URL: http://www.winnetmag.com/forums/rd.cfm?cid=37&tid=64298

==== 5. Events ====
(brought to you by Windows & .NET Magazine)

"Plan, Migrate, Manage: Shifting Seamlessly from NT4 to Windows 2003"

Your Active Directory environment can make or break your entire Windows NT 4.0 to Windows Server 2003 migration project. This free Web seminar features best practices for migration planning and administration, tips and tricks for ensuring Exchange Server and Active Directory health, and guidance for managing your directory for maximum availability and performance during migration and beyond. Register now! http://www.winnetmag.com/seminars/migration/index.cfm?pc=adeh

==== 6. New and Improved ====
by Dianne Russell, [email protected]

Save and Retrieve Multiple User Settings in Shared PCs

FSLogic announced FSLogic Protect, software that lets users in open-access and public-use environments save and retrieve customized Windows system settings and user configurations without rebooting. The software lets multiple users of the same PC save their individual user configuration. At subsequent logons, the software restores the appropriate user configuration. Users can modify their desktop preferences, and at the end of the user session the software refreshes the settings to the administrator-defined default settings without requiring a reboot. Users can save, change, and delete files; files that belong to the original default configuration are instantly restored at the end of the user session. FSLogic Protect supports Windows XP/2000. A free 30-day evaluation copy of FSLogic Protect is available from the FSLogic Web site. Contact the vendor for pricing at 801-812-0545. http://www.fslogic.com

Tell Us About a Hot Product and Get a T-Shirt!

Have you used a product that changed your IT experience by saving you time or easing your daily burden? Tell us about the product, and we'll send you a Windows & .NET Magazine T-shirt if we write about the product in a future Windows & .NET Magazine What's Hot column. Send your product suggestions with information about how the product has helped you to [email protected]

==== Sponsored Links ====

CrossTec Free Download - NEW NetOp 7.6 - faster, more secure, remote support
http://ad.doubleclick.net/clk;5930423;8214395;j?
http://www.crossteccorp.com/tryit/w2k.html

MailFrontier Eliminate spam once and for all. MailFrontier Anti-Spam Gateway.
http://ad.doubleclick.net/clk;6080289;8214395;q?
http://altfarm.mediaplex.com/ad/ck/2848-15512-3892-1

====================

==== 7. Contact Us ====

About the newsletter -- [email protected] About technical questions -- http://www.winnetmag.com/forums About product news -- [email protected] About your subscription -- [email protected] About sponsoring UPDATE -- [email protected]

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