A. These are people who support all MS's products, write fixes, take the calls, sort out workarounds etc. They work 24x7x365. You can call them by phone (U.S. is 1-800-936-3500)...
A. An MVP is a Microsoft Valued Professional. These are people recognised by Microsoft as providing a "lot" of help on their internet newsgroups for fellow users. You can't pass and exam or pay to become one. There...
A. SP5 was released on 24th December 1998. It was re-issued as SP5a on 26th January to fix a problem with 603's on loading dumps. Make sure you apply SP5a (build 416) and not SP5 (build 415). If you are already on...
A. This is a mapi problem, not a SQL one - specifically with the mapi32.dll file. The one that comes with NT 4.0 as part of basic "Windows Messaging" does not work properly when called from a service. ...
A. An assertion is typically raised when a program gets to a bit of C code that it shouldn't be possible to enter, or has been entered with wrong parameters. An assertion is raised by the developer to let them know...
A. There are 6 true versions/types of SQL 7, all built on the same code-base, so they are all SQL 7, and the same servicepacks can be applied to all of them...
A. This is a bug introduced with SP5. You should contact Microsoft PSS for a hot-fix - build 422 and greater contains this fix. Therefore SP6 will contain the fix when it is released.
A. In order for Microsoft to resolve a bug they need to re-create it on their systems. The best way to do this is to provide them with a repro script. They don't have access to your database, so the script needs to...